Jon Bywater
Strategic Account Director @Corsearch
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WORK HISTORY
Strategic Account Director @Corsearch
Manchester, GB
Responsible for a $10M+ enterprise portfolio in a high-growth SaaS environment — focused on retention, expansion, and the commercial foundations behind how revenue is managed.Grew an existing $7.3M portfolio to $8.15M (~$850k net expansion,~112% NRR). Took on additional strategic accounts, bringing total portfolio responsibility to ~$10M. Maintained 90%+ renewal rates across complex, multi-stakeholder enterprise customers. Scaled key accounts from ~$350k to $1M+ through structured expansion planning.Beyond account ownership: coaching AMs on discovery, negotiation, and forecasting; improving contract quality to reduce churn risk; introducing more rigorous account planning and prioritisation; and strengthening commercial standards across the team.
EDUCATION
Trafford College
A Levels, Psychology, Business Studies, IT, Sociology
Sheffield Hallam University
BA Honours, Degree, Journalism Studies
SKILLS
ABOUT JON BYWATER
My focus is revenue — how it\'s retained, grown, and made more predictable across enterprise accounts. I currently manage a ~$10M portfolio, with responsibility for both expansion and risk. Over the past year I grew a $7.3M book to $8.15M while taking on additional strategic accounts. I\'ve also worked through a ~$800M exit and a ~$1.3B merger with a primary competitor. That experience taught me what actually gets scrutinised at that level: retention rates, revenue quality, and contract strength. Not just relationships. More recently my role has expanded into how CS operates as a function — coaching account managers, improving contract quality, bringing structure to account planning and forecasting. The commercial standards behind the team matter as much as the accounts themselves. I care about building things that last: playbooks that actually get used, forecasting that reflects reality, segmentation that drives focus, and commercial standards that hold up under pressure. Whether it\'s called CS or AM, it should carry full commercial accountability.
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