Jonathon D.

Role: Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Jonathon D.

Experienced Workforce Management Specialist with a proven track record of leading teams…

Experience

Amazon
Present

Skills

Telecommunications
Analysis
Microsoft Outlook
Leadership
Performance Management
Crm
T-Sql
Coaching
Data Analysis
Contact Centers
Call Routing
Networking
Change Management
Call Centers
Data Entry
Time Management
Insurance
Databases
Sales Management
Troubleshooting
Project Management
Access
Management
Team Building
Strategic Planning
Microsoft Excel
Powerpoint
Cross-Functional Team Leadership
Vendor Management
Technical Support
Business Analysis
Microsoft Word
Forecasting
Team Leadership
Workforce Management
Operations Management
Process Improvement
Customer Retention
Customer Service
Customer Satisfaction

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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