Jonathon Wood

About Jonathon Wood

Senior Director with a deep background in the global insurance industry (property…

Experience

1. Senior Director, Customer Success

   Guidewire Software

   Oct 2021 — Present

   Combining strategic planning, execution, leadership, industry knowledge and product expertise, I ensure that our customers are not only meeting, but exceeding their strategic business imperatives. Leading from the front allows me to deeply understand not only the challenges our customers are seeking to overcome, but also what challenges our CSMs, Delivery and Support teams have in executing our playbooks. These insights feed back into a virtuous cycle of improvement for our cross-functional teams.

Education

• University of Chicago

  BA, Political Science, International Relations

  1992 — 1996

Skills

• Technology Change Management
• Leadership
• Business Process
• Soa
• Confidentiality
• Business Analysis
• System Architecture
• Software Development Life Cycle (Sdlc)
• Engagement Financials
• Software Project Management
• Requirements Gathering
• Business Process Improvement
• Sdlc
• IT Strategy
• Consulting
• Agile Methodologies
• Business Intelligence
• Sql
• Strategy
• Business Requirements
• Insurance
• Agile
• Integration
• Program Management
• Enterprise Architecture
• Strategic Business Change
• Scrum
• Property & Casualty Insurance
• Java Enterprise Edition
• Database Design
• Solution Architecture
• Risk Management
• Management
• Project Management
• Program Development
• Change Management
• Agile Project Management
• Enterprise Software
• Oracle
• Requirements Analysis