Jonathon English

About Jonathon English

Versatile team player with a passion for learning and a proven track record in cybersecurity and IT support. Critical thinker adept at working under extreme pressure and welcoming challenges head-on. Skilled in developing and delivering training programs, coordinating infrastructure projects, and troubleshooting technical issues.

Experience

1. Cyber Security Specialist

   Hertz

   May 2023 — Present · Estero, FL, US

   Champion cyber security by developing and delivering training and awareness programs-Provided simple, practical and up-to-date cybersecurity information for all Hertz users globally-Worked closely with technology, audit, legal, and other business units to understand security challenges and tailor training to meet business and compliance requirements-Incorporating feedback from incidents into updated training and awareness programs-Worked with SMG to reach cyber security training goals-Helped investigate cyber security issues and provided feedback on how to resolve issues for long term risk management-Used AD on regular basis in order to investigate user accounts and group polices-Used Proofpoint to develop Phishing campaigns-Sent communications to user about cyber security projects-Used and was admin in Sharepoint for global information and helped manage multiple sites-Develop, create, and maintain cybersecurity training content and keep content current for all employees and other specialized user groups-Monitor and report on training effectiveness and compliance to training requirements-Develop, create, and monitor content to drive cybersecurity awareness using different communication channels and platforms targeting all employees and specialized user groups-Draft, create, distribute cybersecurity communications to facilitate technology changes, policy updates, responding to emerging threats, and general awareness-Work with peers, organization leaders and cross-business unit representatives to facilitate cybersecurity training and awareness-Work with the Communications department to facilitate the development and distribution of material across Hertz-Support the organization to drive social engineering defenses including simulated phishing tests and develop training and mitigation strategies-Maintain relationships with other cybersecurity teams across our industry sector for advancing training & awareness and communications-GRC-BISO

Education

• Crestview High School

  General Studies

Skills

• Driving Results
• Microsoft Word
• Information Technology
• Customer Experience
• Microsoft Office
• Politics
• Active Listening
• English
• System Analyst
• Apple Certified
• Customer Service
• Software Troubleshooting
• Interpersonal Skills
• Teamwork
• Ios
• Service-Now.com
• Microsoft Powerpoint
• Apple Software
• Comptia a+
• Social Media
• Mac
• Drive for Success
• Time Management
• Active Directory
• Leadership
• Active Learning
• Strategic Planning
• Helpdesk
• Public Speaking