Jonathan Zaretsky

Customer Success Director | Customer Focused

Role
Customer Success Director at Alchemy.us
Location
Delray Beach, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jonathan Zaretsky

Hands-on leader with 14+ years of information technology and business development experience in leading complex information technology initiatives. Proven excellence at leading collaboration between cross-functional teams with diverse technical backgrounds, as well as adept at consensus building, crisis management, problem-solving, and negotiating. Prioritized and managed numerous projects within specifications and budget restrictions.

Experience

  1. Customer Success Director

    Alchemy.us

    Sep 2022 — Present · Delray Beach, FL, US

    Trusted advisor and advocate for customer throughout their Workday lifecycle - Partner with customers on their continued adoption of new features and functional offered by Workday- Develop programs & tools designed to help customers in being independent and successful

Education

  • Florida Atlantic University

    Master of Science (M.S.), Criminology & Criminal Justice

    2013 — 2015

  • Florida Atlantic University

    Bachelor of Science (B.S.), Criminology & Criminal Justice

    2011 — 2013

Skills

  • Spss
  • Sharepoint
  • Data Analysis
  • Workday Student
  • Workday Security
  • Higher Education
  • Teamdynamix
  • Nonprofits
  • System Administration
  • Analysis
  • Microsoft Access
  • Nonprofit Organizations
  • Business Process
  • Event Planning
  • Community Outreach
  • Database Administration
  • Research
  • Social Networking
  • Workday
  • Sharepoint Designer
  • Statistics
  • Microsoft Office
  • Security
  • Security Administration
  • Visio
  • Access
  • Technical Writing
  • Business Process Administration
  • Photoshop
  • Walkme
  • Html 5
  • Business Architecture
  • Criminal Justice
  • Public Speaking
  • Cpr Certified
  • E-Learning

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Jonathan Zaretsky — Customer Success Director at Alchemy.us in Delray Beach, FL, US | Unifers