Jonathan Yiv
- Role
- Director of Customer and Partner Success at Cycle Labs
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
Experience
Director of Customer and Partner Success
May 2021 — Present
Responsibilities- Design, implement, iterate, and participate in customer and partner success programs, including sales, marketing, and technical enablement activities, serving as either a Technical Account Manager or Customer/Partner Success Manager as needed- Serve as the Product Manager for the Cycle Test Automation Framework, Cycle Test Suites + Libraries, and Cycle University- Work with company leadership to support business process management- Collaborate with product owners and product managers to facilitate PI planning- Engage in sales engineering activities such as sales discovery, sales demonstrations, and proposal creation to facilitate the sales cycle.
Skills
- Leadership Development
- Github
- Sql
- Microsoft Office
- Ruby
- Public Speaking
- Customer Service
- IT
- Team Leadership
- Cascading Style Sheets (Css)
- Time Management
- Ruby on Rails
- Git
- Hiring
- Html5
- Rspec
- Marketing
- Javascript
- Management
- Microsoft Word
- Operations Management
- Html
- Linux
- Teamwork
- Css
- Leadership
- Jquery
- Microsoft Excel
- Training
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