Jonathan Wuebben
Manager of Service Delivery at Davis Managed Services (Dms) @The Davis Companies
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WORK HISTORY
Manager of Service Delivery at Davis Managed Services (Dms) @The Davis Companies
Marlborough, MA, US
As the Manager of Service Delivery at DAVIS Managed Services (DMS), I lead a dynamic team focused on delivering exceptional recruitment services across both Program and Retail accounts. My role is centered around driving operational excellence, ensuring client satisfaction, and fostering team growth within our Shared Service Center.With a commitment to building Real Relationships—a core value at The DAVIS Companies, I focus on creating strong partnerships with clients, internal teams, and candidates to achieve successful outcomes for all stakeholders. I’m passionate about mentoring and developing talent, optimizing recruitment operations, and ensuring our team consistently delivers high-quality, efficient service that aligns with our clients’ goals.Key areas of responsibility include-Leading and developing a high-performing recruitment delivery team, ensuring they meet program SLAs and exceed client expectations-Overseeing the day-to-day operations of the Shared Service Center, driving workflow efficiency and implementing best practices to streamline service delivery-Collaborating with Program Managers and sales teams to ensure seamless requisition management and alignment with client business needs-Proactively addressing service delivery challenges, focusing on continuous improvement and maintaining client satisfaction-Supporting growth initiatives by identifying opportunities for process enhancements, internal efficiencies, and long-term scalability.With 8+ years of leadership experience in recruitment and staffing, I bring a deep understanding of recruiting, ATS/VMS platforms (Bullhorn, Fieldglass, Simplify), and high-volume staffing. I’m passionate about empowering my team to reach their full potential, ensuring our clients receive the consistent, high-quality service they expect from DAVIS.
EDUCATION
Franklin Pierce University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Franklin Pierce University
MBA, Sports Facilities Management
ABOUT JONATHAN WUEBBEN
A recognized leader in the staffing industry for the past 40 years, DAVIS Companies partners with top employers both locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace. Being a ClearyRated, Best of Staffing Award recipient 10 years in a row for exceptional client and talent service means we make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be. With offices in Marlborough, MA, Manchester, NH, Suwanee, GA, and Minneapolis, MN, we put great people to work at great companies.
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