Jonathan Francis

About Jonathan Francis

With over 20 years of experience in the supply chain industry, I am a results-driven and strategic leader who thrives on delivering operational excellence, customer satisfaction, and cost savings. Currently, I am a Director of Operations at DHL Supply Chain, where I oversee the logistics operations, driving efficiency and innovation across various contracts, including two major pharmaceutical and healthcare companies.As a former Army NCO, I bring a strong sense of discipline, teamwork, and integrity to my work. I have successfully led and developed cross-functional teams, implemented process improvement initiatives, and managed complex projects across multiple sites and regions. I have also established and maintained strategic partnerships with key stakeholders, vendors, and customers. My mission is to leverage my skills and expertise to drive continuous improvement, innovation, and growth for DHL and its clients.

Experience

1. Director of Operations

   DHL Supply Chain

   Sep 2024 — Present

Education

• Liberty University

  Business Administration and Management, General

  2013 — 2018

• University of Tennessee, Knoxville

  Undergraduate Studies

  1993 — 1995

Skills

• Supply Management
• Kanban
• Business Process Improvement
• Procurement
• Mrp
• Lean Manufacturing
• Root Cause Analysis
• Dmaic
• Purchasing
• Value Stream Mapping
• Leadership
• Process Improvement
• Peoplesoft
• Logistics
• Supply Chain Management
• Jit
• Strategic Sourcing
• Production Planning
• Inventory Management
• Management
• Continuous Improvement
• Materials Management
• Rfs
• Six Sigma
• Supplier Negotiation
• Project Management
• Supply Chain Optimization
• Logistics Management
• Kaizen
• Project Planning
• Supply Chain
• Sap Products
• 5s
• Basics of Supply Chain Management
• Manufacturing