Jonathan Urie
Specializing in ServiceNow Wizardry
- Role
- Servicenow Platform Owner and Architect at Los Alamos National Laboratory
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jonathan Urie
Jonathan Urie specializes in the intersection of people and technology. He has an extensive track record of delivering high quality solutions, building tight-knit teams, and leading organizational change. He has implemented technical solutions for Fortune 500 companies, managed engineering teams, mentored managers, delivered high quality technical training, and taught university courses. His extensive experience makes him uniquely qualified to deliver solutions that delight stakeholders. His leadership experience and style encourage strong individual growth, intra-team camaraderie, and technical excellence.
Experience
Servicenow Platform Owner and Architect
Los Alamos National Laboratory
Jun 2023 — Present · Los Alamos, NM, US
Led the development of a strategic ServiceNow roadmap in collaboration with over 10 cross-functional stakeholder groups. Directed a blended team of up to 15 full-time and contract developers to deliver scalable, high-impact solutions supporting employees. Spearheaded the integration of 10+ critical systems to establish a robust CMDB as the authoritative source of truth for Asset Inventory. Designed and deployed tailored solutions across domains including Weapons, Security, Employee Training, and IT Purchasing. Currently driving enterprise adoption of Now Assist and AI Agents to accelerate intelligent automation and digital transformation.
Education
Quantic School of Business and Technology
eMBA, Business Administration and Management, General
2019 — 2020
Brigham Young University
Bachelor's Degree, Information Systems, Korean, Ballroom Dance
2004 — 2013
Brigham Young University Marriott School of Business
Master's Degree, Information Systems Management
2010 — 2013
Skills
- Javascript
- Integration
- Servicenow
- Sql
- Visio
- Sharepoint
- Php
- Access
- Mysql
- Web Development
- Css
- Public Speaking
- Powerpoint
- Microsoft Excel
- Java
- Technical Writing
- Html
- IT Service Management
- Microsoft Office
- Itil Certified
- Programming
- Software Documentation
- Databases
- Data Analysis
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