Jonathan Sieswerda
Technical Specialist @Apple
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WORK HISTORY
Technical Specialist @Apple
Edmonton, AB, CA
Welcoming customers into the store and appointments, ensuring they feel comfortableAssessing customers technical and support needs in a polite and empathetic wayDetermining the most effective solutions to problems of varying complexity and difficulty with customers technologyPresenting solutions to customers in an understandable way for any level of knowledgeEnsuring customers feel taken care of and understood throughout there entire visitEnsuring support is delivered in an efficient and timely manor
EDUCATION
The King's University
Bachelor of Arts - BA, Psychology
Centre High
Upgrading
Caraway Progressive High School
Highschool diploma
ABOUT JONATHAN SIESWERDA
I have grown up with technology, especially audio tech. I have a fair amount of experience with recording, and running live audio. I used to DJ, and rent out gear. I also am great with computers and tech of any kind. I know apple like the back of my hand and I am fantastic at figuring anything out on any platform. from networking to storage and anything else. I really love working with people as well. I worked at a summer camp recently and it was such an amazing experience! I am also partially blind. I have only peripheral vision. I have had to find ways to do stuff in ways that works for me in almost every area of life. this has made me extremely adaptable. its also given me a passion for understanding peoples stories and really listening to them. one day I would really like to invent technology to help people with vision loss get through the world a bit easier. I would like to work on any inventions really! I really enjoy problem solving, and working on a team.
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