Jonathan Telford
Assistant Manager, Conduct and Compliance Risk Specialist @Lloyds Banking Group
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WORK HISTORY
Assistant Manager, Conduct and Compliance Risk Specialist @Lloyds Banking Group
Risk Specialist for Conduct, Compliance, and Operational Risk (CCOR) oversight within the risk function, specialising in Vulnerability and Customers in Financial Difficulty (CiFD). Main activities include- Identifying, assessing, and managing risks related to vulnerable customers and those in financial difficulty- Ensuring adherence to regulatory requirements and internal policies- Monitoring and reporting on the effectiveness of risk controls- Working with various departments to manage risks effectively- Enhancing risk management practices to align with best practices and regulatory expectations
EDUCATION
University of Glasgow
Upskilling Course, Applied Data Skills for Processing and Presenting Data
University of Glasgow
Master of Arts (M.A. Hons), English Language
SKILLS
ABOUT JONATHAN TELFORD
Risk Specialist with a background in assurance and operations across the retail and corporate spaces. Skilled in Coaching, Stakeholder Management, and Embracing Change. Strong customer focus with a drive to improve their experiences and outcomes
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