Jonathan Raschi
Parts & Service Director @Alamo Group Inc.
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WORK HISTORY
Parts & Service Director @Alamo Group Inc.
Sherbrooke, QC, CA
As After-Sales Director at Alamo Snow & Ice, I lead a North America-wide team to elevate aftermarket operations across our network of legacy brands. My mission is to harmonize best practices and deliver a seamless dealer and customer experience, aligning local execution with a long-term group vision.I oversee parts sourcing, distribution, and pricing strategy to ensure availability, efficiency, and profitability. I lead our technical support, field service, and warranty teams, all committed to delivering fast, expert solutions. I also design and roll out technical and operator training programs that build dealer and end-user capabilities across regions.A key part of my role is developing and supporting our dealer network—fostering alignment, consistency, and shared success across brands. I’m actively driving the consolidation of six commercial identities into one streamlined after-sales organization.As a member of the Snow & Ice Canadian board, I actively contribute to shaping our industry’s future. I’m also responsible for the after-sales P&L, ensuring our financial performance supports the broader strategic goals of the company.
EDUCATION
CFA marcel sembat
High School Diploma 2 years post graduate degree, Internal Engine Combustion technician
WESFORD CLERMONT Business School
Bachelor's degree, Logistics and purchasing
WESFORD CLERMONT Business School
Master's degree, Logistics and Coordination
SKILLS
ABOUT JONATHAN RASCHI
Expert in operations and recognized for my leadership, I aspire to support companies in the expansion of their activities by using my organizational skills and my passion for strategic Supply Chain development and Customer Service Excellence.My collaborative, versatile and dynamic profile with more than 17 years of combined experience in Engineering, Operations, Logistics, Procurement, Quality and After-Sales for world-renowned OEMs will be an asset to your activities and future growth.
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