Jonathan Mohan
Technical Product Owner | Product Manager | Software Developer | Bridging Engineering, Product & Customer Experience
- Role
- Customer Support Engineer at Built
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Jonathan Mohan
Technical Product Owner with a full-stack development background (JavaScript, C#, Vue, React.NET) and extensive experience leading SCRUM teams, managing product roadmaps, onboarding clients, and reducing support escalations across SaaS and integration-heavy products. Proven ability to bridge engineering, support, and business stakeholders to ship simple, scalable, customer-obsessed solutions. Adept at managing 250+ client portfolios, improving processes, and driving cross-team execution.
Experience
Customer Support Engineer
Mar 2026 — Present · Nashville, TN, US
Education
Nashville State Community College
Associate of Science (A.S.), Graphic Communications
2002 — 2004
Nashville Software School
Web Software Developer Certificate, Full Stack Development
2018 — 2019
Middle Tennessee State University (MTSU)
Bachelor of Science (B.S.), Journalism: Media Design
2004 — 2008
Skills
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Html
- Project Management
- Creativity
- Proofreading
- Management
- Comedy
- Quarkxpress
- Logo Design
- Sales Management
- Indesign
- Multi Tasking
- Event Planning
- Photoshop
- Event Management
- Social Media
- Illustrator
- Imovie
- Leadership
- Css
- Illustration
- Marketing Strategy
- Writing
- Copywriting
- Web Design
- Advertising
- Marketing
- Graphic Design
- Branding & Identity
- Microsoft Office
- Sales
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