Jonathan Espiritu
Account Manager @Branch Out Glamping
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WORK HISTORY
Account Manager @Branch Out Glamping
Berlin, DE
Partner & Client Relations- Develop and maintain strong, trusting relationships with our partners (landowners & hosts)- Act as the primary contact for assigned accounts, ensuring alignment and satisfaction- Proactively identify opportunities for collaboration, upselling, and operational improvements- Maintain clear communication and build long-term partner confidencePerformance & Revenue Optimization- Analyse booking trends, occupancy, and conversion rates across platforms- Implement strategies for pricing, promotions, and positioning to grow revenue- Prepare monthly reports highlighting key metrics and actionable insightsGuest Experience & Reservation Management- Serve as a point of contact for guests via email and phone- Manage reservations: bookings, modifications, cancellations, and special requests- Handle escalated guest issues with professionalism and care
ABOUT JONATHAN ESPIRITU
Experienced Account Manager with 7+ years driving revenue growth in SaaS and hospitality sectors. Recently relocated to Berlin to expand my career in the thriving European tech market. Proven track record of managing partner portfolios and achieving 15% YoY revenue growth. Currently learning German and seeking opportunities to leverage my international experience in account management, business development, and strategic partnerships. Passionate about building bridges between American business practices and European market opportunities.
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