Jonathan Peer
Systems Engineer, IT Operations @Synfinii
Portage, MI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2025 — Present
Systems Engineer, IT Operations @Synfinii
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Kalamazoo, MI, US
EDUCATION
2003 — 2006
University of Michigan-Flint
Bachelor's of Science, Computer Information Systems
2007 — 2010
Kettering University
Master's Degree, Business Administration
2007 — 2010
Kettering University
Master's Degree, Information Technology
SKILLS
Business ProcessCrystal ReportsProcess Flow DocumentationCitrixDisaster RecoveryData CenterTechnical DocumentationProcess SimulationNetwork+ CertifiedGroup PolicyA+ CertifiedWindowsVmwareProcess ImplementationTechnical SupportCisco TechnologiesWindows 7Software DocumentationOperating SystemsWindows XpNetwork+Process ImprovementAgile MethodologiesBusiness Process ImprovementComputer HardwareTroubleshootingActive DirectoryXpSoftware InstallationItil ImplementationTcp/IpProcess DevelopmentNetwork SecurityVpnServersItil
ABOUT JONATHAN PEER
Dedicated to implementing lean, efficient business processes to provide a more productive workplace using ITIL knowledge. Proficient in installing, troubleshooting and using computer hardware and software, MSO, web programming, and MS/UNIX/LINUX OS.Specialties: Partner consolidations, lean business process building, ITIL Service Management v3, CompTIA A+ and Network+.
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