Jonathan Peek
Sevice Desk Engineer - Level 2 @Advania UK
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WORK HISTORY
Sevice Desk Engineer - Level 2 @Advania UK
Milton Keynes, GB
EDUCATION
Tai Poutini Polytechnic
Certificate in Audio Engineering and Music Production, Audio Engineering
Auckland Institute of Technology
NZCE, Electrical and Electronics Engineering
SKILLS
ABOUT JONATHAN PEEK
Seeking positions within the IT or audit fields which utilise my skills and experience in IT support or audit management, within a driven organisation in an environment that encourages innovative thinking, recognition and career development.A goal oriented and collaborative professional with experience in customer service, technical help-desk and audit organising and reporting. Possess proven analytic and problem solving skills with a keen ability to assess needs, define requirements, develop value added solutions, and execute technical solutions that improve operating efficiencies.Extensive experience in customer service and use of Microsoft Office products, including Access, Word, Excel and Windows. I have also worked with Apple Macintosh systems and am equally proficient using the environments of both Apple and Microsoft.Have worked with internal departments and 3rd parties to develop solutions that improve efficiency, productivity and profitability. In addition, I am proficient at performing troubleshooting activities prior to the implementation of new systems and have the ability to help the technicians and customers with installation, maintenance and deployment of software and hardware.
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