Jonathan Mendoza
Senior Technical Writer @AiRISTA
Fairfax, VA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2023 — Present
Senior Technical Writer @AiRISTA
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MD, US
Research, write, and illustrate company’s Help Center (based on Zendesk) and assorted instructional materials, including explainer videos and tutorials. Work closely with engineers, developers, marketing, sales, designers, and customer support to enhance the user experience.
EDUCATION
1977 — 1982
The University of Texas at Austin
Bachelor of Science, Advertising
SKILLS
Start-UpsXhtmlWire FramingE-CommerceUser ExperienceUsabilityFront-EndWeb AnalyticsFlashSocial MediaSaasCssWeb ApplicationsTechnical WritingHtmlInformation ArchitectureUser Interface DesignContent ManagementUser InterfaceWireframesPhotoshopAgile MethodologiesGraphic DesignWeb DesignOnline AdvertisingUser-Centered DesignInteraction DesignSoftware DevelopmentUsability TestingWeb DevelopmentUser Experience DesignWordpress
ABOUT JONATHAN MENDOZA
Technical Writer / Designer
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