Jonathan Webster

IT Service Operations Manager @Rexel UK Ltd

Leicester, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2025 — Present

IT Service Operations Manager @Rexel UK Ltd

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Birmingham, GB

EDUCATION

1993 — 1996

University of Lincoln

Bachelor of Arts (BA), Documentary Production

SKILLS

UnixOperations ManagementItilTeam LeadershipSc Security ClearedInfrastructureManagementTroubleshootingLinuxCoachingLevel 1 & 2Process ImprovementService Desk ManagementService DeliveryTechnical SupportService-Level Agreements (Sla)Incident ManagementPrince2Service Delivery ManagementSlaBusiness Process ImprovementService DeskIT Service Management2nd Line

ABOUT JONATHAN WEBSTER

An ITIL v3/v4 qualified IT Service Manager with extensive experience in Service Delivery, Service Desk Management and Global IT Operations gained from working within the retail and transport industries.An ability to build successful business and client relationships quickly and easily, allowing for effective stakeholder engagement and supplier management.Continually identifying opportunities for process improvement and people development, with a track record of building and leading award winning teams.

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