Jonathan Maj

About Jonathan Maj

I am a digital product leader with over a decade of experience in product management, specializing in building customer-centric solutions through empathy and collaboration. I have a proven track record of success in managing and coaching diverse teams of product managers, UX designers, and software engineers. My focus on creating 0-1 products has resulted in significant cost savings of over $10M annually, enabled over $3B in new insurance, and improved customer satisfaction by over 400%.Product Management Growth Leadership – Led a team of six product and senior product managers in achieving product-led growth, executive stakeholder engagement, business case preparation, and road mapping. 0-1 Product Strategy – Led teams through ideation, discovery, and engineering of new insurance products. Worked with cross-functional marketing, pricing, IT, operations, and sales teams to create GTM plans. User Experience and Design – Led team of UX designers, engineers, and PMs to create a UX Design practice and design system that reduced the cost of software, improved user satisfaction, and met brand standards.Executive Communication – Led an executive steering committee. Created and presented multi-year business cases for funding and approval. Set strategic alignment and negotiated trade-offs.Generative AI, AI, and ML – Certified in generative AI prompting. Developed business use cases for many areas, including business intelligence (talk to data) and chatbots to answer mortgage approval scenarios.

Experience

1. Vice President and Treasurer

   Every Campus A Refuge

   Sep 2015 — Present · Greensboro, NC, US

   Grew 501(c)(3) charity from self-funded start up to nearly $1M annual budget as a volunteer board member and officer• Develop business strategies, review and sign contracts, manage financial reporting, assist in grant writing, and correspond with grant agencies.• Maintain bookkeeping, work directly with our CPA, produce and review financial reports, and manage payroll.• Volunteer to help refugees resettle on college campuses.

Education

• University of North Carolina at Greensboro

  Masters Certificate - Information Technology Management - Security, Assurance, and Privacy

• Guilford College

  German Language, Chemistry, Accounting and Business