Jonathan Sims

About Jonathan Sims

Design leader and creative professional with extensive experience in bringing creative things to life. Proven abilities in product design, user interface and user experience design, brand development, storytelling, and marketing strategy/implementation. Excellent problem-solving, relationship management, and communication skills. Team player with ability to learn new things quickly. Lead, generate and conduct research to make informed design decisions that guide a product roadmap.· Leadership / Mentorship· User Research· Design with AI (when it makes sense)· Mobile/Responsive/Email Design· User-Centered Design· Rapid Prototyping· Multi-channel Marketing· Content Development· Accessibility Design

Experience

1. Product Design Manager

   Extend

   May 2022 — Present · San Francisco, CA, US

   Extend helps brands turn shopper behavior into an operational and financial advantage. Our platform transforms post-purchase customer data into real-time intelligence, allowing merchants to dynamically tailor policies and experiences across delivery, returns, exchanges, and product protection. By differentiating customers based on value and risk, Extend helps brands reward their best customers, reduce fraud and abuse, protect margins, and increase lifetime value — without manual intervention.

Education

• The University of Texas at Austin

  B.S., Radio-TV-Film

  1996 — 1999

Skills

• User Interface Design
• User Experience Design
• User Interface Prototyping
• Marketing Strategy
• Social Media Marketing
• Entrepreneurship
• Marketing
• Social Media
• Strategic Planning
• Small Business
• Online Marketing
• Public Speaking
• E-Commerce
• Start-Ups
• Team Building
• Online Advertising
• Advertising
• Product Development
• Event Management
• SEO
• Retail
• New Business Development
• Business Strategy
• Sales Management
• Leadership
• Management
• Customer Service