Jonathan Chong
Relationship-centric customer success manager with a proven track record of delighted and satisfied clients. Ready to help grow client acquisition and customer satisfaction at J.P. Morgan Chase Bank, N.A.
- Role
- Business Relationship Manager i at JPMorganChase
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
Experience
Business Relationship Manager i
Mar 2024 — Present · Denver, CO, US
Acquire, manage, and retain a portfolio of 70 – 90 business clients with annual revenue of $1 -$5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses- Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio- Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed- Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships- Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs- Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Education
Bellevue College, Washington
Associate in Arts; Communication Degree
2008 — 2010
Skills
- Strategic Communications
- Direct Sales
- Social Networking
- Affiliate Marketing
- Account Management
- Campaign Management
- Online Advertising
- Market Research
- Email Marketing
- Mobile Marketing
- Sales
- Advertising
- Relationship Marketing
- Sem
- Website Promotion
- Social Media Marketing
- Lead Generation
- B2b
- Direct Marketing
- Management
- Online Marketing
- Human Resources
- Leadership
- Marketing
- Marketing Communications
- Ppc
- Social Skills
- B2b Marketing
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