Jonathan Horovitz
Customer Solutions Consultant @ada CX
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WORK HISTORY
Customer Solutions Consultant @ada CX
Vancouver, BC, CA
Helping global enterprise brands get the most out of AI-powered customer experience. I sit at the intersection of solution engineering and customer success — owning the full post-sale technical relationship from onboarding and implementation through renewals and expansion. I build AI Agent workflows, architect conversation designs, and partner with customers to make AI a core part of how they serve their customers. Equal parts technical consultant and strategic advisor.
EDUCATION
University of Toronto - Rotman School of Management
Master of Business Administration (M.B.A.)
Markham District High School 2004
Ontario High School Diploma
IE Business School
Master of Business Administration (M.B.A.)
SKILLS
ABOUT JONATHAN HOROVITZ
I have a unique ability for seeing the potential in every situation. I am a consistent goal setter, accomplishing them through hard work and resilience.I\'m always open to meeting new people from different backgrounds. Feel free to get in touch!
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