Jonathan Hernandez

About Jonathan Hernandez

Throughout my professional journey, I\'ve cultivated a robust work ethic, a competitive drive, and an unwavering commitment to continuous improvement. From my early days in sales to my current role in commercial operations, I\'ve actively pursued opportunities to broaden my expertise and refine my skills. Fueled by an insatiable thirst for knowledge and a deep curiosity about the tech industry, I\'ve remained dedicated to personal and professional growth.My academic background in business management has provided a solid framework grounded in essential principles such as marketing, finance, and management. This education serves as a compass, guiding me through the intricacies of the business landscape and aiding me in making informed decisions for the benefit of my organization.My fascination with the tech realm naturally aligns with my passion for learning, driving me to stay abreast of cutting-edge industry trends and advancements. The ever-evolving nature of technology and its transformative impact on the world captivate my interest, compelling me to contribute to this remarkable transformation.My strengths lie in my innate motivation and relentless pursuit of results. I am dedicated to putting in the hard work necessary to achieve my objectives, and I am committed to upholding the integrity of any company I am associated with. Integrity, passion, and unwavering dedication are the cornerstones of my approach, fostering trust and rapport with both customers and colleagues.A defining attribute of mine is my knack for problem-solving with an optimistic outlook. I firmly believe that every challenge presents an opportunity for resolution, no matter its complexity. This steadfast belief fuels my drive to overcome obstacles and find innovative solutions, further propelling me towards success.

Experience

1. Commerical Operations

   GE HealthCare

   Sep 2021 — Present · US

   In my role within commercial operations, I handle a diverse range of responsibilities encompassing call management, logistics operations, and email correspondence. This involves maintaining a comprehensive understanding of complex procedures in the pharmaceutical domain, ensuring strict adherence to regulatory standards.On a daily basis, I provide comprehensive assistance while upholding high customer service standards. I also oversee logistics, optimizing supply chain efficiency to ensure the smooth flow of goods and services.Managing diverse communication channels, I handle emails with precision, fostering professional rapport and facilitating streamlined operations.Collaboration is key, and I actively engage with cross-departmental teams, like the contacting and web teams, to exchange crucial information. This collaborative approach ensures cohesive strategies and streamlined processes, contributing to achieving our organizational goals.My contributions in commercial operations involve precision-driven tasks, effective communication, and cross-functional collaboration, all crucial in maintaining operational excellence and ensuring exceptional customer satisfaction.

Education

• Coding Dojo

  Computer Software Engineering

• Borough of Manhattan Community College

  Business, Management, Marketing, and Related Support Services

  2012 — 2014