Jon Hartl

Software Onboarding Customer Success and Professional Services Leader

Role: Customer Success Manager at Envive Ai
Location: South Hamilton, MA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Jon Hartl

Technology consulting services practice leader with a history of growing and leading consultant teams, leading value based sales efforts, proposing and contracting professional service engagements, and managing service delivery. Demonstrated ability to effectively align technology features with business needs, recognizing and quantifying the value to the business structure, organization and processes. Diverse industry background including financial services, technology service providers, manufacturing, retail, and pharmaceuticals.• Practice and Project Management• Services Sales and Contracting• Sales and Management of Global Project Teams• Diverse Technologies and Industries• Process Analysis, Design and Automation• Technical Degree and Software Engineering Experience

Experience

Customer Success Manager
Envive Ai
May 2025 — Present · Boston, MA, US

Education

University of Massachusetts Amherst
BS, Computer Science

Skills

Project Management
Customer Retention
Professional Services
Customer Service
Customer Satisfaction
Business Intelligence
Professional Communication
Software Project Management
Crm
Sales Services
Erp
Integration
Solution Architecture
Challenging Assumptions
Enterprise Software
IT Service Delivery
Enterprise Architecture
Customer Service Management
Saas
Leadership
Software as a Service (Saas)
Pre-Sales
Collaborative Problem Solving
Oracle
Cloud Computing
Difficult Situations
IT Strategy
Management

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