Jonathan Hagos
Video Streaming Engineer - Prime Video
- Role
- Live Event Support Engineer, Prime Video Live Ops at Prime Video & Amazon MGM Studios
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Live Event Support Engineer, Prime Video Live Ops
Prime Video & Amazon MGM Studios
Mar 2019 — Present · Seattle, WA, US
Responsible for monitoring of complete live video pipeline, including source, intermediate processing, and delivery to customer devices ensuring the highest quality experience• Streaming video delivery experience, and understanding of encoding and transcoding technologies including HLS, DASH, h.264, h.265 technologies and systems for OTT delivery• Daily experience with on-site, live video production and master control facilities• Analyze and respond to alarms from automated systems within SLAs to ensure highest level of availability and reliability for viewers at home for live events. • Collaborate with other engineers and teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes.
Education
Bellevue College
Associate of Science (A.S.), Software Development
2015 — 2017
Skills
- Powerpoint
- Microsoft Excel
- Information Technology
- Social Media
- Microsoft Access
- Access
- Leadership
- Microsoft Sql Server
- Research
- Microsoft Powerpoint
- Html
- Teamwork
- Networking
- Data Analysis
- Web Development
- Public Speaking
- Microsoft Office
- Customer Service
- Microsoft Word
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