Jonathan Gold
Head of Customer Support @Aptem
Watford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2020 — Present
Head of Customer Support @Aptem
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London, GB
Aptem are pioneers in developing technology solutions for the vocational training, further education and welfare to work sectors. Aptem is the complete solution to enhance every aspect of apprenticeship and vocational training delivery. From employer engagement CRM and recruitment, through to administration, learning, funding and reporting, Aptem addresses it all in one, easy-to-use interface. Learn more at
EDUCATION
N/A
London Metropolitan University
Bachelor of Science - BSc
SKILLS
Customer SupportSaasSemDistributed Team ManagementCrmItilEscalation ResolutionNetworkingConsultingBusiness IntelligencePpcManagementTeam BuildingVoipOnline MarketingEnterprise SoftwareTeam ManagementCloud ComputingWeb AnalyticsProcess ImprovementSoftware as a Service (Saas)Customer SuccessDigital MarketingSEOTechnical SupportBusiness AnalysisCustomer Relationship Management (Crm)Pre-SalesStaff DevelopmentDecision SupportManage Client RelationshipsAnalyticsBusiness StrategyTelecommunicationsIT Service ManagementTeam LeadershipE-CommerceCustomer Escalation ManagementPrince2Leadership
ABOUT JONATHAN GOLD
I am an energetic, enthusiastic and dedicated individual with extensive experience…
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