Jonathan Flukes
General Manager at Washington Sports Clubs
- Role
- General Manager at Town Sports International
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Experience
General Manager
May 2019 — Present · Washington, DC, US
Oversee the daily operations, facility maintenance, membership sales, member retention, and ancillary revenue programs of full service health and fitness club• Supervise club management staff made up of: Customer Service Manager, Fitness Manager, and two Membership Consultants • Responsible for the recruiting, hiring, training, scheduling, and development of 25 wage staff made up of: Welcome Team, Clean Team, Babysitters, and Lifeguards• Regularly interact with members to obtain, assess, and address feedback on club needs and operations• Drive membership growth through corporate and individual membership prospecting and conversion• Review and Analyze P&L reports to improve the viability and growth of club • Review daily metrics relating to membership sales, membership reconciliations, accounts receivable, member fitness engagement statistics, fitness revenue and year over year club trends.• Manage P&L statements to ensure club is positioned to meet revenue and expense goals (total expenditures budget of annually)• Assist with the development and marketing of fitness program consisting of personal training, small group training, and special events• Complete the Immersion Plans for General Managers in training in the Greater Washington DC and Philadelphia markets
Education
George Mason University
Bachelor's of Science
2011 — 2015
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