Jon Falk

About Jon Falk

Program and technology leader with experience driving large‑scale enterprise and customer‑facing initiatives across digital platforms, ERP transformations, and identity ecosystems.I specialize in owning complex programs end‑to‑end — from defining strategy and governance to aligning cross‑functional teams and delivering measurable outcomes at scale. My work spans M&A integrations, global ERP cutovers, and multi‑region digital platform launches supporting millions of users.Known for bringing structure to ambiguous problems, enabling executive decision‑making, and balancing speed, risk, and quality across distributed teams. I partner closely with product, engineering, UX, and business stakeholders to deliver programs that improve customer experience, operational efficiency, and platform scalability.Core focus areas:Program Management · Cross‑Functional Leadership · Enterprise Transformation · Digital Platforms · Technical Program Management · Stakeholder Alignment · Risk & Dependency Management

Experience

1. Manager Program Management Consultant

   EY

   May 2022 — Present · Hoboken, NJ, US

   As a Manager in EY’s SAP Technology practice, I lead complex, multi‑workstream implementations across ERP, eCommerce, and customer identity solutions for global enterprise clients. My focus spans cutover execution, large‑scale platform rollouts, and secure, seamless digital customer experiences.

Education

• Indiana University - Kelley School of Business

  Bachelor’s Degree, Finance & Analytics

  2013

• Indiana University - Kelley School of Business

  Master of Business Administration - MBA

Skills

• Excel Dashboards
• Ms Excel Pivot Tables
• Coaching
• Windows
• Communication
• Salesforce.com
• Customer Service
• Coachable
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Presentations