Jon D.
IT Domain Manager (Head of Delivery and Development) - Online Shopping Systems @Next
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WORK HISTORY
IT Domain Manager (Head of Delivery and Development) - Online Shopping Systems @Next
Enderby, GB
Leading the Technology function for Next\'s online \'Browse and Shop\' ecosystem, including Search, CMS, Product Detail Pages, Shopping Bag, Personalisation, and Mobile Apps.Accountable for the strategic direction and operational excellence of 12 in-house development teams, driving delivery of innovative solutions that enhance customer experience and business value.Spearheading strategic technology initiatives, including AI adoption to enhance team productivity and optimise development workflows, aligning with a forward-thinking approach to technology innovation.Recently led a large-scale technology transformation programme: re-architecting and rewriting significant portions of the legacy online platform into a modern, scalable architecture leveraging Microsoft Azure and micro-services. This initiative has resulted in improved business agility, increased speed of delivery, and a more resilient and robust platform, demonstrating a track record of delivering complex technical change within demanding time-frames.Key responsibilities include- Driving the end-to-end delivery life-cycle for all online \'Browse and Shop\' projects, ensuring alignment with business strategies and objectives- Fostering a high-performing engineering culture centred on Agile methodologies, continuous improvement, and accountability for business outcomes- Developing and executing long-term technology roadmaps that support Next\'s ambitious online growth plans- Collaborating effectively with stakeholders at all organisational levels, from technical specialists to senior executives, to ensure clear communication and alignment- Managing and nurturing strategic relationships with multiple vendors and technology partners to maximise value and drive positive outcomes- Championing technology innovation and the exploration of emerging technologies to maintain a competitive edge in the retail sector
EDUCATION
Sheffield Hallam University
Bachelor of Science - BS, Computer Software Engineering
SKILLS
ABOUT JON D.
An experienced IT Leader with over 20 years of proven success in the dynamic landscape of Retail IT systems, specialising in the delivery and development of eCommerce systems.I possess a strong track record of leading diverse and high-performing multi-functional technical teams, effectively managing both onshore and offshore resources as well as established outsourced delivery partnerships.I am passionate about driving successful delivery, operational excellence, efficiency, and innovation. With a focus on strategic leadership and strategic planning, I excel at developing and executing long-term technology roadmaps that align with business objectives.Currently serving as Head of Delivery and Development for Online Technology at Next, I lead the delivery of all projects for customer-facing \'Browse and Shop\' applications, including Search, CMS, PDP, Shopping Bag, Personalisation, and Mobile Apps, with direct responsibility for leading 12 in-house development teams, as well as our central Support, QA and Performance teams.My experience extends to managing complex projects across eCommerce and technology transformation, consistently delivering results within demanding time-frames. I am adept at collaborating with stakeholders at all organisational levels and managing multiple vendor and partner relationships to drive positive outcomes. I champion agile methodologies to foster a thriving team culture focused on continuous improvement.Inspired by leaders who drive digital transformation and build customer-centric solutions, I am committed to leveraging technology to create business value and enable organisations to thrive. I strive to build and nurture engineering teams and cultures that foster growth and deliver high-quality systems that meet customer and business needs. Core Competencies- Leading multidisciplinary, cross-functional teams of over 100 members with budgets well exceeding £25 million PA - Delivering complex projects across eCommerce and technology transformation - Ensuring the reliability and availability of critical systems - Collaborating with stakeholders at all organisational levels - Developing and executing long-term technology roadmaps - Managing multiple vendor and partner relationships to drive positive outcomes
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