Jonathan Barton
Assistant Manager Technology - Airline Partners Quality at Southwest Airlines
- Role
- Assistant Manager of Technology at Southwest Airlines
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jonathan Barton
With more than 16 years of experience in Customer Service and Quality Assurance across multiple industries, Jonathan is an experienced leader with a passion for serving People, continuous improvement, and quality. He uses communication to organize and lead complex and cross-functional efforts. A CI supporter, he uses data to guide conversations and gain agreement on the current state and drive long-term solutions. Two of Jonathan’s favorite things to do are learning from others, and developing people.
Experience
Assistant Manager of Technology
Dec 2023 — Present
Education
Rose State College
Accounting and Business/Management
2008 — 2009
Southwestern Assemblies of God University
Bible/Biblical Studies
2009 — 2011
Skills
- Time Management
- Public Speaking
- Business Analysis
- Critical Thinking
- Process Improvement
- Team Management
- Management
- Team Building
- Leadership
- Process Management
- Microsoft Excel
- Microsoft Office
- Jenkins
- Process Analysis
- Account Reconciliation
- Analysis
- Continuous Improvement
- Customer Experience
- Testing
- Customer Satisfaction
- Team Leadership
- Rundeck
- Tenacious Work Ethic
- Release Management
- Agile Testing
- Customer Retention
- Agile Methodolgy
- Project Management
- Customer Service
- Continuous Integration
- Storage Management
- Airlines
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