Jonathan Gallego
Area General Manager at Kasa Living, Inc.
- Role
- Area General Manager at Kasa
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Jonathan Gallego
Highly skilled business operator with 11 years of practice in the hospitality sector. Experienced at managing client satisfaction while engaging a team to achieve desired goals. Seasoned in negotiating, building and maintaining relationships, implementing strategy plans, and developing and evaluating research. Passionate about traveling, living an active lifestyle, and creating communities-About Kasa: Kasa is building a global accommodations brand. We offer trustworthy, well located, and well priced, home-like accommodations that feature tech-enabled, seamless check-in, and personalized virtual service. We want our guests to not just stay with us but to truly settle into our Kasas while traveling.Kasa\'s product is built on the flexibility and scalability of its systems. Unlike a typical hotel, we are able to profitably operate buildings with as few as 2-5 Kasas as well as those with several hundred. And instead of a front desk, we have a 24/7 virtual guest experience team that provides guests with attentive and personalized service. We focus on marrying operations and technology, which allows us to centralize processes, automate tasks and reduce the need for on-site staffing at our locations. This lowers the price for our guests, and improves the value for our property partners. We have Kasas all over the country and are expanding into new markets every day.At Kasa, we aren\'t only investing in product, technology and properties; we\'re investing in people! We believe that our teams help the company—as well as each other—grow. If you are innately curious, appreciate flexibility, understand how to be resourceful, have a growth mindset, and love the travel and hospitality industry -let\'s talk!
Experience
Area General Manager
Apr 2025 — Present · Philadelphia, PA, US
Education
Cornell University
Hotel Adminstration , Hospitality Administration/Management
2015 — 2017
Cornell Peter and Stephanie Nolan School of Hotel Administration
Bachelor's degree, Hospitality Administration/Management
2015 — 2017
The Honors College at Miami Dade College
Associate of Arts (A.A.), Business Administration and Management, General
2013 — 2015
Skills
- Spanish
- Problem Solving
- Hospitality Industry
- Budgeting
- Hospitality
- Managed Money
- Teamwork
- Concierge Services
- Hotels
- Powerpoint
- Microsoft Excel
- Hospitality Management
- Communication
- Customer Satisfaction
- Microsoft Word
- Customer Service
- Conflict Resolution
- Microsoft Office
- Group Work
- Leadership
- Event Planning
- Social Media
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