Jonathan Warnhammar
Senior Director & Global Head- Financial Services Bpo @NTT DATA North America
Reading, GB
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2017 — Present
Senior Director & Global Head- Financial Services Bpo @NTT DATA North America
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Leading our global financial services BPO business
SKILLS
MisWorkforce ManagementB2bOutsourcingManagementBusiness Process ImprovementService DeliverySales ProcessTelecommunicationsSalesDirect SalesRecruitingPre-SalesContact CentersCall CenterLead GenerationVendor ManagementCall CentersBusiness DevelopmentAccount ManagementProcess ImprovementManaged ServicesNetworkingCustomer ExperienceTeam LeadershipSellingSales OperationsCustomer RetentionPerformance ManagementCrmOffshoringStrategyTeam ManagementIvrBpoCustomer SatisfactionNew Business DevelopmentTelemarketingSolution SellingOperations Management
ABOUT JONATHAN WARNHAMMAR
I specialise in operations, business development as well as client services within business process outsourcing. I bring a wealth of experience in delivering accelerated growth as well as managing day-to-day operations at a director level.
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