Jonathan W.
Information Technology Services Manager @Clio
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WORK HISTORY
Information Technology Services Manager @Clio
Toronto, ON, CA
EDUCATION
Ryerson University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
ABOUT JONATHAN W.
IT Services Manager specializing in Mac technical support. 2 years leading a team in a fast paced remote environment with experience in asset and access management, front line technical support, and customer service. ACIT / ACMT certified technician with 10+ years in Apple technical support as a Lead Genius leading a team of 30 technical support specialists. Comfortable working with cross functional QA and development teams and experienced in implementing standard quality assurance processes.
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