Jonathan Upton-Knittle

About Jonathan Upton-Knittle

Experienced Systems Administrator with a demonstrated history of working in the aviation and aerospace industry. Skilled in Servers, Windows Server, Software Installation, Computer Technology, and Hardware Troubleshooting. Strong information technology professional focused on Virtualization, Microsoft, and Networking.

Experience

1. Principal Cloud Sre

   Deltek

   Jan 2024 — Present

   Administration and management of a variety of cloud resources on both AWS and Azure.• Analysis and troubleshooting of complex infrastructure issues, server fault diagnosis, resolution of server issues, and interaction with vendor support teams.• Security and Network Device Administration, including firewall, WAF, IPS, AV, MFA, and others.• Enforcing and enacting access management procedures and processes.• Developing and modifying scripts to automate manual processes and tasks.• Monitoring resources using a variety of tools and techniques.• Performance of regular maintenance activities.• Collaborating within and across teams to improve operations and customer experience.• Participating in maintenance activities and on-call rotations as required.

Education

• Grizzly Technical Academy

  CompTia A+, MOUS Word and Excel, Information Technology

  2002 — 2003

• Boot Camp One

  Microsoft Certified Professional, Microsoft Certifications

  2005 — 2005

Skills

• Network Administration
• Microsoft Office
• Windows 7
• Help Desk Support
• Customer Service
• Virtualbox
• Information Technology
• Security Clearance
• Program Management
• Vpn
• Systems Engineering
• Network Troubleshooting
• Computer Hardware
• Computer Hardware Troubleshooting
• Active Directory
• Windows Server
• Internet Troubleshooting
• Laptops
• Troubleshooting
• Servers
• Network Security
• Computer Troubleshooting
• Dynamic Host Configuration Protocol (Dhcp)
• Computer Technology
• Software Installation
• Raid
• Aerospace