Jonathan Tucker
Championing Electrified Client Experiences | Changing The Future of Mobility
- Role
- Service Account Manager at InCharge Energy
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jonathan Tucker
Trusted leader operating at the intersection of fleet electrification, EV infrastructure,…
Experience
Service Account Manager
Mar 2024 — Present · US
Manage a portfolio of major accounts and assist them with any service related inquiries.• Prepare and present SLA agreements • Monitor assigned sites and pull data logs to proactively determine if a charger will need service.• Collaborate with our broader service team members on day to day service needs and assist with hiring new candidates.• Manage and present weekly data reports to clients to determine current and future service needs.• Craft custom solutions to meet the clients needs where available.
Education
University of Wisconsin-Madison
Bachelor's degree, Information Technology
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