Jonathan Tracy

About Jonathan Tracy

With extensive experience in demand planning and forecasting, I bring a results-driven approach to my role as Director of Demand Planning and Automation at Albertsons Companies, one of the largest food and drug retailers in the U.S. Passionate about leveraging advanced analytics and strategic automation, I aim to enhance operational efficiency while delivering superior customer experiences. By collaborating across teams and fostering innovation, I contribute to Albertsons\' mission of serving communities through transformative solutions that drive revenue and reduce costs. At Albertsons, I have led enterprise-wide transformations in e-commerce demand forecasting, labor scheduling, and fulfillment availability. Working closely with data science teams, we developed an in-house demand forecasting model that outperformed legacy systems by 33%. By co-developing labor scheduling algorithms, our team achieved significant cost reductions without compromising service levels. My commitment to operational excellence and cross-functional collaboration continues to support measurable improvements in productivity and customer satisfaction.

Experience

1. Director, Demand Planning and Automation

   Albertsons Companies

   Aug 2022 — Present

   Drove enterprise-wide transformation of e-commerce demand forecasting, labor scheduling, and fulfillment availability for one of the largest food and drug retailers in the U.S. Responsible for strategy, design, and implementation of systems that drive revenue, reduce cost, and enhance customer experience. Key Contributions: • Partnered with Data Science to develop an in-house demand forecasting model that outperformed the legacy vendor solution by 33%. • Co-developed a labor scheduling algorithm that reduced operating costs by ~5% with no impact to service levels; next-gen model in progress targeting an additional 2–5% cost reduction and improvements in On-Time Handoff (customer delivery metric). • Led cross-functional teams across operations, technology, and merchandising to standardize forecasting and scheduling processes across banners, improving consistency and scalability. • Built executive-level dashboards and analytics frameworks to drive visibility and enable data-driven decision-making.

Education

• Alfred Lerner College of Business & Economics at University of Delaware

  27 credits of graduate Economics, Economics

  2003 — 2004

• University of Delaware

  Bachelor of Arts - BA, Double major in Philosophy and Political Science

  1997 — 2002

Skills

• Airlines
• Sabre
• Management
• Training
• Commercial Aviation
• Sql
• Aviation
• Program Management
• Forecasting
• Microsoft Office
• Strategy
• Pricing
• Revenue Analysis
• Flights
• Data Analysis
• Process Improvement
• Analysis