Jonathan Thompson
Director of Innovation & Operational Excellence | Scaling Systems, Leaders, and Performance in Senior Living
- Role
- Director of Innovation and Operational Excellence at Inspirit Senior Living
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Jonathan Thompson
I help senior living organizations move from good intentions to great execution by leading at the intersection of innovation, operational excellence, and people development.As Director of Innovation and Operational Excellence, I partner with executive teams and operators to strengthen systems, scale best practices, and improve performance across multi-state portfolios. My work focuses on building clarity, accountability, and consistency through smart processes, leadership development, and operational design that supports both teams and residents.I believe exceptional senior living is created when purpose is matched with discipline and execution. That belief shapes how I coach leaders, design training and improvement initiatives, and challenge outdated practices that limit growth, efficiency, or experience.I am passionate about developing leaders, driving innovation, and creating communities defined by dignity, trust, and excellence, not just in vision, but in daily execution.
Experience
Director of Innovation and Operational Excellence
May 2025 — Present
Lead enterprise-wide innovation and operational excellence initiatives across a multi-state senior living portfolio.Design and scale systems that improve operational consistency, leadership effectiveness, and resident experience.Partner with executive leadership to identify performance gaps and implement data-informed solutions.Drive process improvement initiatives focused on efficiency, accountability, and sustainable growth.Support leaders through coaching, training, and execution frameworks that translate strategy into results.
Education
Landmark
Leadership and Professional Development
The Akron School of Practical Nursing
Licensed Practical Nurse, Family Practice Nurse/Nursing
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