Jonathan Tenant

About Jonathan Tenant

I am Senior Director of People at BirdEye, a leading customer experience platform that helps businesses grow and thrive. I have a Professional in Human Resources (PHR) certification and a Bachelor of Business Administration (B.B.A.) degree from Sam Houston State University.In my current role, I partner with C suite executives and their teams to provide consultative HR support and guidance on various aspects of human capital management, such as compensation, organizational design, strategic initiatives, and immigration. I have led the overhaul of the onboarding and new hire candidate experience, resulting in attracting and retaining A+ talent. I have also developed the company compensation structure in collaboration with Finance, ensuring market competitiveness and alignment with business goals. Additionally, I have assessed and guided the organizational structure and design, facilitating optimal performance and growth. I am passionate about maximizing operational efficiency while leveraging human capital to meet company objectives.

Experience

1. Senior Director, People & Culture

   Birdeye

   Dec 2023 — Present · Dallas-Fort Worth, TX, US

   Strategic Leadership:Develop and execute a comprehensive HR strategy that supports the company’s business goals and growth objectives.Collaborate with senior leadership to align HR initiatives with organizational priorities.Provide strategic direction and guidance to HR teams in US, Australia, UK and India.Manage a global HR team in 4 time zones from HR Generalists to a team of HRBPs. HRBP duties for GTM and Revenue Functions globally. Talent Management:Implement succession planning and leadership development programs to nurture future leaders.Drive diversity, equity, and inclusion initiatives to foster a diverse and inclusive workplace.Employee Relations and Engagement:Cultivate a positive and engaging work environment that enhances employee satisfaction and productivity.Address employee relations issues and implement effective resolution strategies.Lead initiatives to improve employee engagement and foster a culture of continuous improvement.Performance Management:Oversee the performance management process, ensuring clear objectives, regular feedback, and meaningful performance evaluations.Develop and implement reward and recognition programs to motivate and retain high-performing employees.Compliance and Risk Management:Ensure compliance with local labor laws and regulations in each country.Develop and implement HR policies and procedures that promote fair and consistent practices.Mitigate HR-related risks through proactive planning and responsive action.Operational Efficiency:Streamline HR processes and leverage technology to improve efficiency and effectiveness.Manage HR budgets and resources to optimize cost-effectiveness and maximize ROI.Monitor HR metrics and analytics to inform decision-making and drive continuous improvement.

Education

• Sam Houston State University

  Bachelor of Business Administration (B.B.A.), Business/Commerce, General