Jonathan Redford

Technical Customer Success Manager @ Dolby Optiview

Role
Technical Customer Success Manager at Dolby Optiview
Location
Nashville, TN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jonathan Redford

Proficient comprehension of broadcast transport workflows contribution/distribution (Satellite, Fiber, IP, SCTE standards, Monitoring and Control systems, API layers) from signal creation to distributionStrong in-depth knowledge of broadcast IP Standards and protocols (2110, SRT, RIST, MPEG-TS, JPEG-XS, Cloud provider connections)Strong in-depth knowledge of digital OTT workflows (vMVPDs, Ad-insertions, CDN, Players)Strong in-depth knowledge of FAST channel workflows (live channel playout, origination, ad signaling, distribution)Experience with Tier 1 \"tent-pole\" events in sports, esports, and entertainmentStrong familiarity of sales, software life cycle, product development, project management, and operationsFundamental understanding of cloud-based SaaS infrastructure, network and systems

Experience

  1. Technical Customer Success Manager

    Dolby Optiview

    Apr 2025 — Present · Nashville, TN, US

Education

  • College of Dupage

    Associates Degree

Skills

  • Broadcast Television
  • Broadcast
  • Satellite
  • Mpeg Standards
  • Digital Tv
  • Television
  • Streaming Media
  • Dvb
  • Broadcasting
  • Digital Video
  • Satellite Communications
  • Iptv
  • Mpeg
  • Video
  • Broadcast Engineering

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Jonathan Redford — Technical Customer Success Manager at Dolby Optiview in Nashville, TN, US | Unifers