Jonathan Boyle
Improving Lives by Improving Communication
- Role
- Customer Success Manager - Superhuman at Superhuman
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Jonathan Boyle
I am a dependable Customer Success and Implementation Team leader. I strongly believe that empathy, compassion, and organization are our currency. And having fun is non-negotiable!I care about people. Whether you\'re a team member, a customer, a neighbor, or a stranger, you deserve to be heard and respected! I try every day to be a people-first leader who applies this approach to delivering positive team results and culture.I make data-driven decisions to ensure that the team KPIs are being met and that we are consistently adding value to the organization.I\'m an amateur improvisationist, professional #GirlDad, wannabe street food chef, and now-defunct candle company owner (candle slinging had to take a back seat to being a #GirlDad). Please ask me about any one of these specialties! To round things out, you can always count on me to be the company hype man/user conference host/trade show booth entertainer who is always looking for the opportunity to create a lasting memory for the team and our customers.Please reach out to me, and let\'s learn something from each other!
Experience
Customer Success Manager - Superhuman
Nov 2025 — Present
Superhuman (formerly Grammarly) is on a mission to unlock the superhuman potential in everyone. The AI productivity platform integrates with over 1 million applications and websites, offering products including Grammarly\'s writing assistance, Coda\'s collaborative workspaces, Mail\'s intelligent inbox, and Superhuman Go, a new AI assistant.
Education
Penn State University
Bachelor of Arts (BA), Communication and Media Studies
2005 — 2008
Skills
- Mobile Technology
- Technical Support
- Cloud Computing
- Cloud Security
- Information Technology
- Direct Sales
- Sales Process
- Mobile Devices
- Mobile Broadband
- Financial Analysis
- Microsoft Technologies
- Microsoft Exchange
- Telecommunications
- Telecommunications Billing
- Long-Term Customer Relationships
- Customer Retention
- Health Insurance
- Hipaa
- Employee Benefits
- Benefits Administration
- Medical Billing
- Medical Records
- Solution Selling
- Account Management
- Networking
- Leadership
- New Business Development
- Project Management
- Business Development
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