Jonathan Nicholas
Head of Program Management | GenAI Transformation Leader | Driving $B+ GMS Impact via Programmatic & Strategic Innovation | Ops, Tech & Retail Strategy | Building Scalable Growth
- Role
- Head of Program Management, Vcp at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jonathan Nicholas
As a seasoned leader with 20+ years of experience—including more than a decade in the…
Experience
Head of Program Management, Vcp
Apr 2023 — Present · Bengaluru, IN
Education
St. Andrews High School
S.S.C
Mahatma Gandhi University
MBA
Osmania University
Bachelors of Commerce
St. Joseph Junior college
Commerce
Skills
- Performance Management
- Customer Service
- Operations Management
- Team Building
- Management
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Team Management
- Bpo
- Time Management
- Process Improvement
- Call Centers
- Workforce Planning
- Service Delivery
- Business Analysis
- Business Process Outsourcing (Bpo)
- Process Management
- Business Process Improvement
- Transition Management
- Analysis
- Collections
- Customer Satisfaction
- Training
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