Jonathan Atkinson
Product Operations Manager (Wellbeing Proposition) @AXA Health
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WORK HISTORY
Product Operations Manager (Wellbeing Proposition) @AXA Health
London, GB
EDUCATION
Uplands Community College
A-Levels
University of Gloucestershire
Certificate of Higher Education
ABOUT JONATHAN ATKINSON
Product Operations professional with 11+ years’ experience in product lifecycle management, operational process, B2B SaaS delivery and driving continuous improvement through data and tooling. Established product operations supporting growth from £250K to £3.5M revenue. Drove governance frameworks, Agile Scrum methodology, DevOps and cross-functional collaboration. Scaled product operations through business transformation for £20M product portfolio. Led forums, international partners and marketing collaboration to launch a 20-country data index product. Utilised tooling such as Jira & Miro to build and align product roadmaps across 30+ products. Established prioritisation mechanisms and process efficiencies that gained faster time to market. Experience building real-time product dashboards across £20M services business. Embedded customer feedback and increased metric availability by 40% to drive data led decision-making. 10 years of people leadership with a passion for customer-centric products that deliver impactful value. Project managed data-driven product improvements, boosting customer satisfaction to 80%. A keen interest in infrastructure technology. Available to discuss new opportunities in product operations in the South East and London. Open to temporary, permanent and contract roles.
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