Jonathan Lucier

Marketing Analytics Graduate From Fairfield University | Fidelity Investments Financial Customer Associate II - Tax Exempt

Role
Financial Customer Associate at Fidelity Investments
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jonathan Lucier

I recently graduated from Fairfield University with a Masters of Marketing Analytics and…

Experience

  1. Financial Customer Associate

    Fidelity Investments

    May 2024 — Present · Smithfield, RI, US

    Tracked and analyzed customer feedback to continually improve service delivery, leading to a measurable increase in client satisfaction and retention.• Built and maintained strong client relationships through active communication and personalized financial guidance, leading to a 95% satisfaction rate.

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Jonathan Lucier — Financial Customer Associate at Fidelity Investments in Boston, MA, US | Unifers