Jonathan Khami

Floor Manager @Imperial Food Supermarket, Inc

Oversee daily front-end operations as both floor manager and office manager, ensuring smooth customer service, accurate cash handling, and team accountability.Train and mentor new hires across multiple departments, promoting fast onboarding and consistent adherence to company policies.Manage inventory orders and vendor communication to maintain optimal stock levels, reduce waste, and support sales goals.Troubleshoot technical issues including register malfunctions, system shutdowns, and barcode scanner errors to minimize downtime and ensure smooth operations.Serve as the go-to contact for system maintenance and store software concerns, coordinating fixes and reporting larger IT issues when needed.Provide leadership on the floor by resolving conflicts, supporting staff during peak hours, and maintaining high standards of store appearance and safety.