Jonathan Kaplan

About Jonathan Kaplan

I’m an IT Supervisor and Azure/Microsoft 365 Engineer with 10+ years of experience designing, securing, and supporting cloud and on-premise environments. I specialize in Azure Virtual Desktop, identity and access management, Microsoft 365 administration, automation, and infrastructure operations across multi-site organizations.Throughout my career, I’ve built scalable and secure solutions that improve business productivity and reduce operational overhead. Some of my recent achievements include migrating my organization from legacy MFA to Entra ID MFA with Conditional Access enforcement, designing an Azure Virtual Desktop environment for global contractors, creating Logic Apps for automated reporting, and optimizing Azure resources to reduce monthly costs by 20%.I enjoy solving complex problems, improving processes, and implementing modern cloud services that make life easier for users—and the IT teams supporting them. Whether it\'s cloud automation, identity security, virtualization, or enterprise collaboration, I strive to deliver solutions that are both reliable and user-focused.If you’d like to connect about Azure, Microsoft 365, identity security, IT leadership, or new opportunities, feel free to reach out—I’m always open to a conversation.

Experience

1. Information Technology Supervisor

   PL Developments

   Mar 2025 — Present

   Designed and deployed a secure Azure Virtual Desktop environment used by 15+ overseas contractors.Migrated the company from legacy MFA to Entra ID MFA and implemented Conditional Access to strengthen identity security.Built and maintained automation workflows (Azure Automation, Logic Apps) to centralize patching and automate backup reporting.Led process improvements including e-waste recycling SOPs and cross-department IT initiatives.

Education

• University of Hartford

  Bachelors Degree; BA

  2009 — 2013

Skills

• Windows Xp
• Management
• Networking
• Hp
• Windows 8
• Active Directory
• Hardware
• Mac Os
• Technical Support
• Windows 7
• Event Planning
• Information Technology
• Microsoft Excel
• Dell Computers
• Public Speaking
• Social Media
• Troubleshooting
• Smartphones
• Laptops
• Microsoft Visio
• Ios
• Lenovo Workstations and Laptops
• Time Management
• Computer Hardware
• Help Desk Support
• Customer Service
• Microsoft Office
• Research