Jonathan Jimenez
Guest Experience Manager at Walt Disney World Resort
- Role
- Guest Experience Manager at The Walt Disney Company
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Jonathan Jimenez
I combine a solid education in Hospitality Management (B.S, UCF, 2021) and Finance (M.S, UM, 2024) with extensive experience in guest service, leadership and operations.My career journey includes roles at Disney, Universal Orlando Resort, and JPMorgan & Chase, where I’ve driven improvements in guest satisfaction and operational efficiency. Fluent in English and Spanish, with basic Portuguese proficiency, I excel in bridging operations and service in diverse environments.Let’s connect to explore innovative solutions and shared opportunities!
Experience
Guest Experience Manager
Jun 2025 — Present
Education
University of Central Florida
Bachelor of Science - BS, Hospitality Administration/Management
2018 — 2021
University of Miami
Master of Science - MS, Finance
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