Jonathan Hodges
Director of Outlets @Mayflower Inn & Spa, Auberge Collection
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WORK HISTORY
Director of Outlets @Mayflower Inn & Spa, Auberge Collection
EDUCATION
César Ritz Colleges Switzerland
Hospitality Administration/Management
SKILLS
ABOUT JONATHAN HODGES
I am a Hospitality & Operations Executive with 20+ years of experience leading teams, building culture, and driving organizational success. My career spans luxury resorts, full-service hotels, and extended-stay properties, where I’ve managed teams of 200+, guided multimillion-dollar operations, and delivered award-winning results.What sets me apart is my people-first leadership style. I believe engaged employees create the best customer experiences. Throughout my career, I’ve:Reduced turnover by up to 50% in one yearAchieved the lowest company-wide attrition rates across multiple organizationsMentored dozens of employees into leadership and management rolesGuided full-property renovations while maintaining high service standardsI thrive in dynamic environments that require adaptability, clear communication, and a balance of strategy with empathy. Whether overseeing distributed teams, implementing operational improvements, or fostering inclusive workplace cultures, I bring a steady leadership approach that drives both people and business outcomes.I am open to opportunities in operations leadership, people & culture, employee experience, and remote management roles across industries.Let’s connect if you’re looking for a leader who can align employee satisfaction with organizational growth.
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