Jonathan Hanke
Strategic Customer Success Manager | Healthcare & SaaS | Enterprise Client Relationships | Retention & Growth | Salesforce | Customer-First
- Role
- Customer Success Manager at NRC Health
- Location
- Bremerton, WA, US
- LinkedIn followers
- 500 followers
About Jonathan Hanke
Customer Success professional with 10+ years of experience spanning healthcare, SaaS, operations, and conflict resolution. I bring a unique, people-first approach to every role—whether managing enterprise accounts, streamlining onboarding, leading cross-functional projects, or resolving high-stakes issues with clarity and care.With a background in Business Administration and a focus on innovation and organizational change, I’m known for building strong executive relationships, driving client growth, and leading with calm, strategic focus across fast-moving environments.Let’s connect!
Experience
Customer Success Manager
Aug 2025 — Present
Education
Olympic College
Associate of Arts - AA, Accounting and Business/Management
2011 — 2013
Washington State University
Bachelor of Business Administration - BBA, Business Administration and Management, Innovation and Change
2018 — 2019
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