Jonathan Gilbert

About Jonathan Gilbert

My name is Jon Gilbert. For over 13 years, I have fulfilled Product Management, Product Owner, Project Management, Scrum Master, and Team Leadership roles. I have led teams and projects in Agile (Scrum, SAFe, and Kanban), Waterfall, and hybrid frameworks. I’m currently working as a Project Manager and Senior Scrum Master at Humana. I serve as my PMO’s Agile expert and, thus, I also fill Agile Coach and Product Owner roles. I also assist Release Train Engineers as needed. I have coached on-prem, remote, offshore, and international teams (as a Project Manager, Product Owner, Scrum Master, Startup VP, and QA Lead) and have had the honor of guiding over a dozen teams through Agile (Scrum/SAFe/Kanban) transformations. I have three relevant certifications: Project Management Professional (PMP), Certified Product Owner (CSPO), and Advanced Certified Scrum Master (A-CSM). My PMP training has equipped me for a wide variety of projects and my Agile training has taught me to focus on cross-functionality, consistent delivery, iterative quality improvement, customer engagement, transparency, and servant leadership. I draw upon data analysis techniques to maximize transparency and help teams reach their full potential. I utilize tracking/monitoring tools, such as Azure DevOps (ADO) and Jira, to track progress, monitor intake streams, identify opportunities for improvement, present achievements/milestones, generate comprehensive analytics, and automate reporting. I am frequently complemented for my ability to coach effectively, foster cooperation, mediate problems, and facilitate communication. I take my duty to remove impediments seriously and always do all I can to ensure my teams can thrive. Being a technical, creative, and data-driven person, I pride myself on my ability to bridge the gaps between a wide variety of teams and departments (infrastructure, operation, design, QA, resource-allocation, creative, marketing, etc.). I excel at interdepartmental negotiation, stakeholder engagement, change management, and resource management. In my spare time, I work on creative writing and simple app design projects. I find that these hobbies boost my creativity, sharpen my problem-solving abilities, improve my rapport with technical team members, and refine my written communication skills. I look forward to learning more about this opportunity to continue guiding projects forward and helping teams achieve greatness. Best,Jon Gilbert

Experience

1. Consultant

   Zeal IT Consultants

   Feb 2025 — Present · Louisville, KY, US

   Joined this consultancy to support its mission of rescuing troubled software projects and helping companies succeed in their IT endeavors.

Education

• UC Irvine

  Full Stack Web Development Bootcamp Grad, Computer Software Engineering

  2018 — 2018

• California Polytechnic State University-San Luis Obispo

  Bachelor of Arts (B.A.), English Language and Literature, General

  2005 — 2009

• UCLA Extension

  Arts, Entertainment, and Media Management

  2012 — 2014

• California Polytechnic State University-San Luis Obispo

  Creative Writing Concentration, Creative Writing

  2005 — 2009

• Glendale Community College

  Game and Interactive Media Design

  2016 — 2017

Skills

• Mobile Application Development
• Marketing
• Agile Project Management
• Producer
• Product Management
• Content Management
• Television
• Technical Writing
• Speech Writing
• Html
• Game Design
• Team Management
• Quality Assurance
• Entertainment
• Game Development
• User Interface Design
• Jira
• Html Emails
• Production Management
• Copywriting
• Front-End Development
• Web Design
• Product Design
• Product Launch
• Backpacking
• Scriptwriting
• Video Game Production
• Gaming
• Long Distance Running
• Product Development
• Hiking
• Search Engine Optimization (SEO)
• Software Development Life Cycle (Sdlc)
• Screenwriting
• Editing
• Web Analytics
• Online Gaming
• Kanban
• Film
• Creative Writing