Jonathan Frick
Relocation Technology and Reporting
- Role
- Vice President, Technology and Reporting at Odyssey Relocation Management
- Location
- Indiana, PA, US
- LinkedIn followers
- 500 followers
Experience
Vice President, Technology and Reporting
May 2024 — Present · Mission Viejo, CA, US
Evaluates current and future business needs to determine opportunities to improve processes with the use of technology-Manage and maintain report libraries for end users and provide technical assistance in complexreports-Leverage system capabilities for efficiencies and data speed and integrity-Partner with internal and external stakeholders in the creation of new and improved mobility tools-Serve as project owner for Odyssey\'s Insight technology stack-Lead and manage project team to ensure adherence to schedule and other specifications-Responsible for the implementation of all software released and the software has been fullytested and documented-Recommends customer service solutions for clients as part of implementation and ongoing program improvements-Designs and leads system training strategy including working as the SME with operations indeveloping user procedures, guidelines and documentation. Leads the training of clients onnew processes/functionality. Leads the training functionality of new system users-Maintain awareness of vendor plans and the potential impact of those plans on current andfuture system functionality-Ensures the integrity of the Insight system at all times including data integrity whendeveloping, maintaining or enhancing applications.
Education
Grove City College
BS, International Business
2007 — 2011
Skills
- Negotiation
- Payroll
- Powerpoint
- Microsoft Excel
- Account Management
- Process Improvement
- Human Resources
- Auditing
- Microsoft Office
- Sales
- Team Building
- Time Management
- Outlook
- Customer Service
- Invoicing
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